Frequently Asked Questions

1. What types of computer issues do you repair?

  • We specialize in a wide range of computer issues, including hardware and software problems, virus/malware removal, data recovery, and more.

2. How do I request your services?

  • You can easily request our services by contacting us through our website, phone, or visiting our physical location. We also offer remote support for certain issues.

3. Do you provide on-site services or only in-store repairs?

  • We offer both on-site and in-store repair services for your convenience. On-site services are available for businesses and individuals in need of immediate assistance.

4. What is your turnaround time for repairs?

  • Our turnaround time varies depending on the complexity of the issue. We strive to provide quick and efficient service, and we'll communicate the estimated time for completion upon assessing your device.

5. How much do your services cost?

  • Our pricing is transparent and competitive. The cost depends on the type of service required. We offer free diagnostics, and our technicians will provide a detailed quote before starting any work.

6. Can you recover data from a damaged hard drive?

  • Yes, in most cases we can recover the data as long there is no hardware damage the could prevent us to move forward with the recovery, in that case only a small fee will be charged for the time spent troubleshooting.

7. Do you provide support for both Windows and macOS systems?

  • Absolutely. Our skilled technicians are proficient in addressing issues on both Windows and macOS platforms. We ensure comprehensive solutions for all types of computers.

8. Is there a warranty on your repairs?

  • Yes, we stand behind our work. Our repairs come with a warranty, and if you experience any issues post-repair, we're here to assist and make it right.

9. Can you help with network setup and troubleshooting?

  • Certainly. We provide services related to network setup, troubleshooting, and connectivity issues. Whether it's a home or business network, we've got the expertise to assist you.

10. Do you offer any discounts or promotions? - Yes, we often run promotions and discounts. Check our website or inquire directly to learn about any ongoing offers, and be sure to ask about our loyalty programs.

For any specific inquiries or to schedule a repair, feel free to contact us using our online form or via email or phone.